3 Ways To Assess Customer Car Issues More Quickly
If you run an auto repair shop, then a big part of your job might be looking at people's cars and determining what is wrong with them. As you probably know, this can be time-consuming, and it can take a lot of time away from making actual repairs and getting other things done in your shop. If you are wondering how you can speed up the process of finding mechanical issues with your customers' cars, you might find these tips to be surprisingly helpful.
1. Make Use of Automotive Inspection Borescopes
For one thing, if you do not already have and use automotive inspection borescopes, then you are missing out on a great way to improve your shop and make your job easier. With an automotive inspection borescope, you can check out all of the small crevices under the hood of customers' cars without having to remove all of the parts that are in the way. This makes it easier for you to get a better look at the various parts that are under the hood, it helps you speed things along significantly and makes your job a whole lot easier.
2. Talk to Customers About Their Vehicle Issues
When a customer brings in a car to find out what is wrong with it or to have it repaired, it's smart to talk to them about their vehicle-related issues. Ask the customer to explain the problem that they are dealing with, such as about noises that their car might be making or issues that they might be having when they are driving. For one thing, your customers will probably appreciate the fact that you take the time to talk to them. Plus, this can give you a good starting point for looking for issues with their cars, which can save you time.
3. Have Your Tools and Equipment Close By
Many people really underestimate how much time they waste on going back and forth to retrieve the tools and equipment that they need. This can cause a simple job to take a lot longer than necessary, even if you're just taking a peek under the hood of one of your customers' cars. Consider changing up the way that your shop is set up, and consider investing in a cart that you can use for storing necessary tools. Then, you can quickly grab your cart and have it close by when you're assessing potential problems with your customers' cars.